Managed COD, from the check to the collection
We check the address before shipping and, on request, confirm the order by phone. A refused parcel costs you shipping both ways.
The problems with COD
Fake orders
Orders with fake details or placed with no intention to pay. Shipments that cost money and bring in nothing.
Return to sender
The customer doesn't collect and the parcel comes back. Double shipping cost.
Collections to reconcile
Each carrier pays out on its own schedule and with its own files, and matching collections to orders takes time.
No filtering
Without a check before shipping, every order goes out blind.
The Tissquad solution
Address check
We check the address before shipping. A mistake caught early costs less than a parcel that comes back.
Phone confirmation
On request we confirm cash-on-delivery orders by phone, in Italian, before shipping them.
Transfer of collections
As a rule we transfer your COD collections every week, with the detail of each collection to match to your orders.
Returned parcels handled
If a parcel comes back, we check it again and return the undamaged goods to stock.
Address
Checked before shipping
In Italian
Phone confirmation on request
Weekly
COD transfers, as a rule
All of Italy
Cash-on-delivery shipping